Organizational memory is best described as
A)the ability of senior executives to recall important information about the company's products, services, and employees.
B)the extent to which potential customers are able to recall specific products and services provided by an organization.
C)the total terabytes of hard disk space available on computers throughout an organization.
D)the ability of employees throughout the organization to recall important information about the company's products and services.
E)the storage and preservation of intellectual capital within an organization.

Question

Quizplus · Accepted Answer

Organizational memory is the storage and preservation of intellectual capital within an organization. It includes the knowledge and experiences of employees, as well as information about the company's products, services, and processes. This knowledge is valuable for future decision making and helps maintain a competitive advantage.

Organizational Memory Is Best Described as