According to the MARS model of individual behaviour, which of the following is NOT a role perception problem?
A)The employee knows two different ways to perform a particular task, but unknowingly chooses the method that the organization does not want its employees to use.
B)The employee lacks the proper tools to perform the job.
C)The employee doesn't realize that a particular task is part of his or her job.
D)The employee places more emphasis on the quantity of work whereas the organization wants more emphasis placed on the quality of work.
E)The employee believes that the company wants him or her to spend more time with clients, whereas the company really wants client requests processed more quickly.

Question

Quizplus · Accepted Answer

The MARS model identifies four possible reasons for job behaviour problems: motivation, ability, role perceptions, and situational factors. Role perception problems occur when employees don't understand what is expected of them, the goals of the organization, or the nature of the reward system. Choices A, C, D, and E are all examples of role perception problems. Choice B, however, is an ability problem, not a role perception problem. When employees lack the proper tools or training to do their jobs, they may not be able to perform as well as they otherwise would.

According to the MARS Model of Individual Behaviour, Which of the Following