Reference: 03-01
A supervisor receives regular information about a sales employee's performance (e.g. sales volume, incomplete paperwork, etc.) and must complete a performance appraisal of the person's work. The supervisor has a complete description of the employee's job but has never worked in the field as a sales representative. Moreover, the super relatively new to this job and therefore has little experience observing or appraising the performance of salespeople.
-
What attribution error is likely to occur under these conditions and what effect would it have on the performance appraisalresults?

Question

Quizplus · Accepted Answer

The Answer of Reference: 03-01
A supervisor receives regular information about a sales employee's performance (e.g. sales volume, incomplete paperwork, etc.) and must complete a performance appraisal of the person's work. The supervisor has a complete description of the employee's job but has never worked in the field as a sales representative. Moreover, the super relatively new to this job and therefore has little experience observing or appraising the performance of salespeople.
-
What attribution error is likely to occur under these conditions and what effect would it have on the performance appraisalresults?

Reference: 03-01 A Supervisor Receives Regular Information About a Sales Employee's Performance