Jobs require more emotional labour when employees must display a variety of emotions, rather than just one or two.

Question

Quizplus · Accepted Answer

Jobs that require employees to display a variety of emotions, such as customer service or nursing, require more emotional labor. This is because employees must manage and regulate their own emotions to meet the expectations and needs of others, which can be mentally and emotionally taxing.

Jobs Require More Emotional Labour When Employees Must Display a Variety