Kelly is a nurse who has been saying that she doesn't seem to make a difference in her job. At work, Kelly seems to lack empathy with patients. She strictly follows rules and coldly labels patients by their ailments ('the broken leg in Room 3D'). When she gets home, Kelly lacks the energy to do anything. Kelly likely is experiencing:

Question

Quizplus · Accepted Answer

Kelly's lack of empathy, strict adherence to rules, and labeling of patients are all signs of emotional exhaustion and depersonalization, which are key components of job burnout. Additionally, her lack of energy outside of work is another symptom of burnout. Workaholism, low iron in the blood, and high job satisfaction are not consistent with the symptoms described. There is no information provided to suggest Kelly has participated in a relaxation and meditation program.

Kelly Is a Nurse Who Has Been Saying That She