Donald Eagle acquired Benning's at a low point. The distributor of automotive parts and accessories had been criticized for a number of wrongdoings. Without fully realizing the extent of Benning's problems, Mr. Eagle purchased the distributorship in hopes of turning it around. "But the harder I work," Mr. Eagle admitted, "the more Benning's earlier problems seem to unfold."
Donald Eagle began to rethink his strategy, trying to put a sound plan in place that would allow Benning's to move forward.
-According to various possibilities highlighted in the textbook, in what ways might Mr. Eagle have previously "harmed" consumers?
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