Mass customization has made relationships with customers ________.
A)irrelevant
B)more important than ever
C)less profitable
D)easier
E)self-conceptualized

Question

Quizplus · Accepted Answer

Mass customization allows businesses to create personalized products or services for individual customers, which in turn creates a stronger relationship with the customer. It shows that the business values their preferences and needs, which is more important than ever in today's market where customers have a lot of options.

Mass Customization Has Made Relationships with Customers ________