When providing feedback,focusing comments on the message,not the person who created it,is an example of what?
A) Verifying understanding
B) Keeping feedback impersonal
C) Being specific
D) Focusing on controllable behavior
E) Discussing improvements rather than flaws
Correct Answer:
Verified
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Q39: Which of the following is least helpful
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Q41: Which of the following is an advantage
Q42: During which phase of the listening process
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