Which of the following sentences best displays the "you" attitude?
A)As soon as you tell us the size you want, we can ship your order.
B)What size do you need?
C)We can't process your order without knowing the size.
D)You didn't indicate a size so we can't process the order until you do.
E)Please fill out the enclosed card indicating color and size, and your order will ship immediately.

Question

Quizplus · Accepted Answer

E)By not placing blame on the customer for failure to indicate size, the "you" attitude is being used. Using the "you" attitude means emphasizing what the writer can do for the audience without assigning blame.

Which of the Following Sentences Best Displays the "You" Attitude