An effective use of a routine message would be to supply product operation support.

Question

Quizplus · Accepted Answer

Much of your daily business communication will involve routine and positive messages, including routine requests for information or action, replies on routine business matters, and positive messages such as good-news announcements and goodwill messages, from product operation hints and technical support to refunds and ordering glitches.

An Effective Use of a Routine Message Would Be to Supply