A pharmaceutical company has branches across the country.It needs to cut costs and so decides to hold a teleconference instead of a face-to-face meeting.In this scenario,which of the following forms of nonverbal communication is likely to have the most impact on the effectiveness of the meeting?
A)hand gestures
B)vocal characteristics
C)facial expressions
D)personal appearance
E)spatial relations

Question

Quizplus · Accepted Answer

B)A telephone message is an example of verbal communication, but voice carries both intentional and unintentional messages. A speaker can intentionally control pitch, pace, and stress to convey a specific message.

A Pharmaceutical Company Has Branches Across the Country