As IT manager of Source Corporation,you are frequently asked to recommend what medium of communication would be appropriate for a given purpose.In which of the following situations would you recommend the use of IM?
A)The line manager needs to send a message to the HR manager detailing how an employee flouted company rules and needs to be disciplined.
B)The sales manager needs to send to the COO confidential information relating to a tender that the company is submitting.
C)The marketing manager needs to present next year's marketing budget and plan to the Board of Directors.
D)The operations manager needs to direct the work of the support staff working on repairing a key piece of machinery immediately and get real-time updates from them.
E)The HR manager needs to provide the salary information of all managerial personnel to the Benefits Specialist.

Question

Quizplus · Accepted Answer

D)The use of IM is most appropriate in situations such as this where an immediate response is needed. IM should not be used for lengthy, complex messages (like budgets and plans)or for communicating messages of a confidential or personal nature.

As IT Manager of Source Corporation,you Are Frequently Asked to Recommend