Under the direct write-off method, to record the receipt of cash after an account has previously been written off, you would first:

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Under the direct write-off method, when a customer's account has been previously written off and they later make a payment, the account must be reinstated. This means reversing the previous write-off and adding the payment amount to the customer's account. Therefore, the correct choice is to reinstate the customer's account.

Under the Direct Write-Off Method, to Record the Receipt of Cash