GlaxoSmithKline sponsored a weight-loss community in preparation for the launch of its first weight-loss drug, Alli. Which of the following could be a key marketing benefit of forming an online community?
A) A community enables GlaxoSmithKline to create opinion leaders.
B) Users generate their own content, so ads may appear near a variety of messages.
C) Two-way information flow can give the company customer information and insights.
D) The community can become a point of contact for product recalls.
E) An online community offers controllable one-way communication with customers.
Correct Answer:
Verified
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