Which of the following methodologies takes the list of desired customer attributes (CAs) generated by market research and turns them into a list of engineering attributes (EAs) that engineers can use?
A) quality control processes
B) quality function deployment
C) rapid prototyping
D) marketing control
E) control system formation

Question

Quizplus · Accepted Answer

Quality function deployment (QFD) is the methodology that takes the list of desired customer attributes (CAs) generated by market research and turns them into a list of engineering attributes (EAs) that engineers can use. QFD translates the voice of the customer into technical requirements for engineering design and manufacturing. A is incorrect because quality control processes focus on monitoring and improving the production process to ensure that it meets established standards for quality. C is incorrect because rapid prototyping is a process of quickly creating a physical model or prototype to test and refine a design. D and E are incorrect because they are not relevant to the process of converting customer attributes to engineering attributes.

Which of the Following Methodologies Takes the List of Desired