If travelers are not treated well on trip, it is not only the travel company's responsibility; it is also public relations issue.

Question

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If travelers have a negative experience on a trip, they may share their experience with others through word of mouth or online reviews, which can harm the travel company's reputation. This in turn can negatively impact the company's public relations efforts. Therefore, it is not only the responsibility of the travel company to ensure that travelers are treated well on a trip, but also a public relations issue.

If Travelers Are Not Treated Well on Trip, It Is