Mandy just found out she did not win this year's Management Award for Excellence. She immediately blames the poor conditions she has to work in and the fact that the rest of her team are incompetent. Mandy has probably just engaged in

Question

Quizplus · Accepted Answer

Mandy is engaging in the self-serving bias, which is the tendency for individuals to attribute their successes to internal factors (such as their own abilities) and their failures to external factors (such as circumstances or others' actions). In this case, rather than examining her own performance, Mandy is blaming external factors (poor working conditions and an incompetent team) for not winning the award.

Mandy Just Found Out She Did Not Win This Year's