An operations manager is not likely to be involved in A) the design of goods and services to satisfy customers' wants and needs B) the quality of goods and services to satisfy customers' wants and needs C) the identification of customers' wants and needs D) work scheduling to meet the due dates promised to customers E) maintenance schedules

Question

Quizplus · Accepted Answer

Operations managers typically focus on the production and delivery aspects of goods and services, including design, quality, scheduling, and maintenance, rather than directly identifying customers' wants and needs, which is usually the role of marketing or market research departments.

An Operations Manager Is not Likely to Be Involved in