Walter Shewhart is listed among the important people of operations management because of his contributions to
A) assembly line production
B) measuring the productivity in the service sector
C) just-in-time inventory methods
D) statistical quality control
E) all of the above

Question

Quizplus · Accepted Answer

Walter Shewhart is considered the father of statistical quality control, which includes the development and use of statistical methods to improve quality control in production processes. While he did contribute to other areas of operations management, such as assembly line production, measuring productivity in the service sector, and just-in-time inventory methods, his most significant contributions were in statistical quality control.

Walter Shewhart Is Listed Among the Important People of Operations