Which of the following is a measure of queue performance?
A) utilization factor
B) average queue length
C) probability of a specific number of customers in the system
D) average waiting time in the line
E) all of the above

Question

Quizplus · Accepted Answer

All of the options (A) through (D) are measures of queue performance. 
- Utilization factor measures the percentage of time a server is busy, and can indicate how effectively resources are being used.
- Average queue length can indicate how many customers are waiting in line at a given time, providing insight into the level of congestion or demand.
- Probability of a specific number of customers in the system can be useful for predicting future demand and capacity needs.
- Average waiting time in the line is a commonly used measure of queue performance, and reflects how much time a customer is spending waiting in line before being served. By combining multiple measures, analysts can get a more complete picture of queue performance and identify areas for improvement.

Which of the Following Is a Measure of Queue Performance