A manager tells her production employees, "It's no longer good enough that your work fall anywhere within the specification limits. I need your work to be as close to the target value as possible." Her thinking is reflective of
A) internal benchmarking
B) Six Sigma
C) ISO 9000
D) Taguchi concepts
E) process control charts

Question

Quizplus · Accepted Answer

The manager's statement reflects the Taguchi concepts, which emphasize the importance of reducing variation and minimizing deviation from the target value in order to improve quality.

A Manager Tells Her Production Employees, "It's No Longer Good