One fundamental difference between a process chart and a process map is that
A) the process chart uses a time dimension, while a process map is not time-oriented
B) the process chart includes the supply chain, while the process map stays within an organization
C) the process chart is more like a table, while the process map is more like a schematic diagram
D) the process chart focuses on the customer and on the provider's interaction with the customer, while the process map does not deal directly with the customer
E) None of these is true, because a process chart and a process map are the same thing.

Question

Quizplus · Accepted Answer

A process chart is typically more structured and can resemble a table with steps listed in sequence, often including decision points, inputs, and outputs. In contrast, a process map is more visual or diagrammatic, illustrating the flow of processes and often incorporating symbols to represent different types of actions or steps, making it easier to understand the overall process flow at a glance.

One Fundamental Difference Between a Process Chart and a Process