Which of the following represents an aggressive approach to demand management in the service sector when demand and capacity are not particularly well matched?
A) inexpensive rates for weekend phone calls
B) appointments
C) reservations
D) first-come, first-served
E) none of the above

Question

Quizplus · Accepted Answer

The Answer of Which of the following represents an aggressive approach to demand management in the service sector when demand and capacity are not particularly well matched?
A) inexpensive rates for weekend phone calls
B) appointments
C) reservations
D) first-come, first-served
E) none of the above

Which of the Following Represents an Aggressive Approach to Demand