Jane, a manager in a house-cleaning company, believes that the values, psychological needs, and attitudes of her workers all shape their work behaviour. With which of the following management approaches do her beliefs fit best?
A) Scientific management.
B) Management ideology.
C) Human relations.
D) The informal side of organizations.

Question

Quizplus · Accepted Answer

Jane's beliefs align with the human relations approach, which emphasizes the importance of employee satisfaction and motivation in achieving organizational goals. This approach recognizes that factors such as values, psychological needs, and attitudes of workers can significantly impact their work behavior. Scientific management (A) focuses on optimizing task efficiency and standardization, while management ideology (B) is a vague term that does not fit with Jane's specific beliefs. The informal side of organizations (D) refers to the social interactions and relationships among employees and does not directly address Jane's beliefs about work behavior.

Jane, a Manager in a House-Cleaning Company, Believes That the Values