____ are closely associated with Total Quality Management.
A) Design-it-in and inspect-it-in
B) Build-it-in and fix-it-in
C) Fix-it-in and inspect-it-in
D) Inspect-it-in and build-it-in
E) Build-it-in and design-it-in

Question

Quizplus · Accepted Answer

Total Quality Management emphasizes building quality into the product or service from the outset (build-it-in) and designing products and processes with quality in mind (design-it-in). Inspecting and fixing defects in products or services after they have been produced (inspect-it-in and fix-it-in) are considered reactive measures and not in line with the principles of Total Quality Management.

____ Are Closely Associated with Total Quality Management