Harriet and Ben
Harriet and Ben recently went to a management conference where they attended sessions on total quality control, production-oriented management, and employee involvement and employee needs. Both Harriet and Ben agree on the quality and production-oriented issues; however, they disagree on employee-related issues. Harriet believes that her employees are responsible and capable of self-direction and self-control. Ben disagrees with Harriet about her assumptions and argues that most people prefer to be directed and they avoid responsibility. Both have decided to apply the new lessons learned from the conference.
-Refer to Harriet and Ben. Ben's argument that most people prefer to be directed would be classified by McGregor as which of these?

Question

Quizplus · Accepted Answer

Ben's argument that most people prefer to be directed is in line with McGregor's Theory X, which assumes that employees are lazy, have little ambition, and prefer to be directed and controlled. Theory Y, on the other hand, assumes that employees are self-directed, motivated, and responsible. Theory Z and excellence in management do not relate to McGregor's theories on management styles.

Harriet and Ben Harriet and Ben Recently Went to a Management Conference Where