Mountain View Children's Care
Dr. Samantha Wong, chief pediatric physician at Mountain View Children's Care, has been experimenting with the number and size of patient rooms, and the location of these rooms, to develop performance standards and efficient operation. In improving her processes, Dr. Wong obtains feedback from both internal and external customers and advocates the idea of zero defects (every patient must be served right the first time) to all her partners and nurses. Dr. Wong's personal involvement in all areas of this pediatric practice appears to be leading the business to success.
-Refer to Mountain View Children's Care. Mountain View Children's Care can be best described as which of these?
A) Open system
B) Independent system
C) Specialized system
D) Closed system
E) Theory X system

Question

Quizplus · Accepted Answer

Mountain View Children's Care is best described as an open system because it interacts with its environment by obtaining feedback from both internal and external customers, indicating an exchange of information and resources with its surroundings.