Charlie's Dilemma
Charlie, an operations manager at an investment firm, is looking for information on management by objectives (MBO). One of his employees suggested implementing the MBO process but Charlie is not sure what impact it would have on the motivation and productivity of his staff. Can you help?
-Refer to Charlie's Dilemma. Which of these would be the first step in the MBO process?
A) Performance appraisal
B) Developing action plans
C) Periodic review
D) Setting objectives
E) Hiring people

Question

Quizplus · Accepted Answer

Setting objectives is the first step in the MBO process. Once objectives are set, action plans can be developed, performance can be appraised, and periodic reviews can be conducted. Hiring people is not a part of the MBO process.

Charlie's Dilemma Charlie, an Operations Manager at an Investment Firm, Is Looking