A chef at an Italian restaurant says, "we have to pay our people more" when discussing the restaurant's high absenteeism rate. He has tripped over which stumbling block for problem finders?
A) Focusing on narrow, low-priority areas
B) Satisficing rather than maximizing
C) Defining the problem according to a possible solution
D) Externalizing
E) Rationalizing

Question

Quizplus · Accepted Answer

The chef is defining the problem as a lack of pay for employees, rather than identifying the root cause of the high absenteeism rate. This is an example of defining the problem according to a possible solution.

A Chef at an Italian Restaurant Says, "We Have to Pay