Zappos At Zappos, Every New Employee Goes Through a Four Week

Zappos
At Zappos, every new employee goes through a four week training program where they review topics such as company history, the importance of customer service and the long-term vision for the company.
-Refer to Zappos. In an effort to provide social roadmaps for new employees to get inspired and to know what really counts, Tony Hsieh is likely to use __________________ during the organizational socialization process.

A) storytelling
B) subculture elitism
C) the budget
D) inward focus
E) delegation