Speedy Transport, Inc.
Marcy is an owner of a very successful local courier company 3/4 Speedy Transport, Inc. The company has been successful because of its speed and outstanding service. Marcy, however, is concerned about long-term effectiveness. She sees many of her competitors changing their organizational models to be more competitive. She comes to you with high hopes that as management students you can assist her in understanding emerging trends and help her company thrive in the future.
-Refer to Speedy Transport, Inc. Based on David A. Garvin's their are three stages that Marcy and her company will need to go through: cognition, behavior, and performance, to truly become a ______________ organization.

Question

Quizplus · Accepted Answer

Garvin's three stages of organization development are cognition, behavior, and performance. To become a true learning organization, Marcy and her company will need to go through these three stages. Therefore, the best choice is B - learning. Choices A, C, D, and E are not necessarily incorrect, but they do not specifically address Garvin's stages of organization development.

Speedy Transport, Inc. Marcy Is an Owner of a Very Successful Local Courier