San Antonio-based Rackspace, a web-hosting and information technology solutions provider is committed to customer service and increasing customer loyalty. Their success starts with recruiting and ____________________________.
A) paying the highest wages.
B) offering the lowest prices in the industry.
C) being honest about Rackspace's culture.
D) positioning Rackspace to beat the competition.
E) focusing on team sports.

Question

Quizplus · Accepted Answer

Rackspace's commitment to customer service and increasing customer loyalty begins with being honest about Rackspace's culture during recruitment. This allows them to attract employees who align with their customer-first values and ethos.

San Antonio-Based Rackspace, a Web-Hosting and Information Technology Solutions Provider