The ____ strategy for overcoming resistance to change would be most appropriate if an inventory specialist faced resistance to a new record-keeping technology because of fear and anxiety among employees.
A) explicit and implicit coercion
B) manipulation and co-optation
C) negotiation and agreement
D) education and involvement
E) facilitation and support

Question

Quizplus · Accepted Answer

Facilitation and support are most appropriate when employees resist change due to fear and anxiety, as it helps to alleviate concerns and provide reassurance through guidance and assistance.

The ____ Strategy for Overcoming Resistance to Change Would Be