Carlaura's Creamery
Laura Brooke, CEO of Carlaura's Creamery is considering restructuring the creamery, expanding the number of fat free alternatives and changing departments. The employees are comfortable with the current structure, which has been in place for the past 16 years. She believes that the current department structure has created a very cohesive group, which has an adverse impact on efficiency and productivity. How can Laura overcome employee resistance?
-Refer to Carlaura's Creamery. Laura should know that although time consuming, ________is one the best ways to persuade people to embrace the proposed change and overcome their resistance.

Question

Quizplus · Accepted Answer

Education and communication are the best ways to persuade employees to embrace the proposed change and overcome their resistance. By explaining the reasons behind the restructuring and the benefits of expanding the number of fat-free alternatives, Laura can address the concerns of her employees and get them on board with the changes. This approach is more likely to result in a positive and lasting change compared to coercion or manipulation. Co-optation may also be useful, but it is not as effective as education and communication. Treating it like business as usual may not address the employees' concerns and may lead to more resistance.

Carlaura's Creamery Laura Brooke, CEO of Carlaura's Creamery Is Considering Restructuring the Restructuring