Benicio
Benicio, a new production manager at Green Plastics, Inc., is concerned about employee morale because of an evolving situation with Casey, the senior-most employee on the production line. Casey wants to make his own schedule and have independence in making decisions. This sets a bad example for younger employees. Making the situation worse, Casey refuses to speak to Benicio.
-Refer to Benicio. Which conflict resolution strategy relies on Benicio's formal authority and power?

Question

Quizplus · Accepted Answer

Forcing is a conflict resolution strategy that relies on formal authority and power to resolve the conflict. In this situation, Benicio has the authority to make decisions and set schedules for the production line. He can use his power to force Casey to follow company policies and procedures.

Benicio Benicio, a New Production Manager at Green Plastics, Inc., Is