When Sabrina, the owner of a grocery chain spends a few days each year serving customers at a check-out stand, she is using an organizational control technique known as
A) concurrent control.
B) internal auditing.
C) executive reality check.
D) benchmarking.
E) contingency planning.

Question

Quizplus · Accepted Answer

Sabrina is using executive reality check which involves top-level managers spending time working at lower-level positions to gain firsthand knowledge about the organization and its operations. This allows them to have a better understanding of the organization and make informed decisions. This is a form of organizational control technique.

When Sabrina, the Owner of a Grocery Chain Spends a Few