What is at the core of the definition of total quality management (TQM)?

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Total Quality Management (TQM) is a management approach focused on continuously improving organizational processes, products, and services to meet or exceed customer expectations. At the core of TQM is the concept of continuous improvement, which emphasizes empowering employees to identify and solve problems and making incremental improvements to processes over time. Visionary leadership, employee satisfaction, pride, and motivation are all important components of TQM, but continuous improvement is the central philosophy that drives the approach.

What Is at the Core of the Definition of Total