Platinum Tools, Inc Laticia Is Purchasing Manager at Platinum Tools, Inc, and Her

Platinum Tools, Inc
Laticia is purchasing manager at Platinum Tools, Inc, and her morning at work was quite hectic, as usual. First, Laticia called the supplier to check if the parts needed for manufacturing the tools will be shipped on time or not. Then she helped two employees having problems with entering purchase orders on their computers. From there she had to dash to a performance evaluation meeting where she evaluated her assistant's work for the last six months. Next, she was supposed to attend a strategic management meeting. Laticia is so busy she fears a major crisis would send her over the edge.
-Refer to Platinum Tools, Inc.. Laticia should know that performance appraisals and strategic plans are both considered ___________.

A) statistical reports
B) control subsystem
C) fish-bone diagrams
D) concurrent control
E) benchmarking