Ben is a mid-level manager at a glass manufacturing company, and he has difficulty interviewing job candidates. Which T&D method would most likely be used to help Ben improve his interviewing skills?
A) case study
B) role playing
C) business games
D) in-basket training

Question

Quizplus · Accepted Answer

B) Role playing is a T&D method in which participants are required to respond to specific problems they may encounter in their jobs by acting out real-world situations, such as interviewing, communicating, and handling grievances. Case study, business games, and in-basket training are T&D methods that would be less appropriate for improving interviewing skills.

Ben Is a Mid-Level Manager at a Glass Manufacturing Company