Match the acronym on the left to its corresponding description.
-CRM
A)secure "tunnel" through the Internet or between intranets
B)uses an intranet to support internal value chain activities
C)companies provide goods or services to other companies
D)administers customer relationships in an organized manner

Question

Quizplus · Accepted Answer

CRM stands for Customer Relationship Management, which refers to the processes and tools used to manage a company's interactions with its customers and potential customers.

Answer: C
 B2B stands for Business-to-Business, which refers to companies that provide goods or services to other companies, rather than to individual customers.

Answer: A
 VPN stands for Virtual Private Network, which creates a secure "tunnel" through the Internet or between intranets, allowing users to access a private network over a public network securely.

Answer: B
 Intranet refers to the use of internet technologies within an organization to support internal value chain activities, such as communication, collaboration, and knowledge sharing, among employees. It is not an acronym as such, but a term used to describe a type of network.

Match the Acronym on the Left to Its Corresponding Description