Which approach is least likely to be useful when trying to implement a major change in an organization?
A)include symbolic changes that will affect the daily activities of members
B)select a task force with the skills and values needed to implement the change
C)describe the changes as routine, incremental adjustments to avoid upsetting people
D)measure the effects of the change on people, processes, and performance

Question

Quizplus · Accepted Answer

Describing major changes as routine, incremental adjustments is misleading and will not prepare members for the true extent of the change. It can also lead to resistance and mistrust if members feel they have been misled. The other options - including symbolic changes, selecting a task force, and measuring the effects of the change - are all useful approaches for implementing a major change.

Which Approach Is Least Likely to Be Useful When Trying