Offering an "early bird" special at a restaurant to reduce waiting times during peak hours is an example of
A)demand shifting.
B)queuing psychology.
C)service phasing.
D)service standardization.
E)outsourcing.

Question

Quizplus · Accepted Answer

Offering an "early bird" special is a strategy to shift demand from peak hours to less busy times, thereby reducing waiting times during peak hours.

Offering an "Early Bird" Special at a Restaurant to Reduce