Integrating mobile devices into the service delivery infrastructure can be used as a means to ____________ services, ____________ customers to opportunities or problems, and ____________ information in real time to ensure that it is continuously accurate and relevant.
A)Access; alert; update
B)Complement; alert; conceal
C)Access; attract; conceal
D)Access; guide; conceal
E)Complement; guide; conceal

Question

Quizplus · Accepted Answer

Integrating mobile devices can provide access to services, alert customers to opportunities or problems, and update information in real time to ensure accuracy and relevancy. The other options either do not make sense or do not accurately describe the benefits of integrating mobile devices.

Integrating Mobile Devices into the Service Delivery Infrastructure Can Be