Knowledge workers are primarily clerical and data workers who usually do not possess high levels of education.
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Q4: Intelligent agents are used primarily for specific,
Q13: Knowledge residing in the minds of employees
Q15: Knowledge is universally applicable and easily moved.
Q33: Given their limitations,expert systems are seldom used
Q40: Structured knowledge is explicit knowledge that exists
Q63: Shopping bots are a form of intelligent
Q86: Fuzzy logic can describe a particular phenomenon
Q91: Knowledge can reside in email, voice mail,
Q93: Fuzzy logic systems "learn" patterns from large
Q97: Expert systems are the primary tools used
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