Signs are frequently used to teach and reinforce behavioral rules in service settings.
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Q8: Service environments, also called _ relate to
Q9: Of the following, which is NOT an
Q10: Ambient conditions refer to those characteristics of
Q11: The field of _ studies how people
Q12: Spatial layout refers to the ability of
Q14: If a service environment is inherently _,
Q15: Which of the following is an ambient
Q16: Which of the following is NOT one
Q17: In environmental psychology the typical outcome variable
Q18: In practice, the large majority of service
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