The wheel of loyalty is composed of which of the following three main components?
A)Create loyalty bonds; deliver quality service; segment the market
B)Create loyalty bonds; build higher level bonds; deliver quality service
C)Build a foundation for loyalty; create bundling; build higher level bonds
D)Build a foundation for loyalty; create loyalty bonds; reduce churn drivers
E)Create loyalty bonds; understand customer value; understand service value

Question

Quizplus · Accepted Answer

The wheel of loyalty framework emphasizes the importance of building a strong foundation for loyalty, creating loyalty bonds with customers, and actively working to reduce churn drivers as key components for fostering customer loyalty.

The Wheel of Loyalty Is Composed of Which of the Following