Procedural justice concerns the compensation that a customer receives as a result of the losses and inconveniences incurred because of a service failure.

Name: Procedural justice concerns the compensation that a customer receives as a result of the losses and inconveniences incurred because of a service failure.
Brand: Quizplus
Rating: 4.9 (28 reviews)

Question

Quizplus · Accepted Answer

Procedural justice refers to the fairness of the processes and procedures used to make decisions and resolve disputes or complaints, not specifically to the compensation for losses.

Procedural Justice Concerns the Compensation That a Customer Receives as a Result