L. Bean's 100 percent satisfaction guarantee is a good example of a service guarantee that goes wrong and hurts a firm's financial performance.

Name: L. Bean's 100 percent satisfaction guarantee is a good example of a service guarantee that goes wrong and hurts a firm's financial performance.
Brand: Quizplus
Rating: 4.8 (35 reviews)

Question

Quizplus · Accepted Answer

L.L. Bean's 100 percent satisfaction guarantee is actually a well-known example of a successful service guarantee that has contributed to the company's strong financial performance and customer loyalty.

L Bean's 100 Percent Satisfaction Guarantee Is a Good Example