Which of the following is a cross-functional business process?
A)Hiring an employee
B)Identifying a customer
C)Fulfilling a customer order
D)Creating an invoice

Question

Quizplus · Accepted Answer

Fulfilling a customer order involves multiple departments and functions such as sales, inventory management, production, and shipping. Therefore, it is a cross-functional business process. Hiring an employee involves HR only, identifying a customer involves sales/marketing, and creating an invoice involves accounting.

Which of the Following Is a Cross-Functional Business Process