The culture of UPS places service to the customer among the company's highest business objectives, which is reflected in their use of information systems to enable customer tracking of their packages. Based on your reading of Chapter 1, why is "culture" an important factor to consider when building information system solutions to business problems?

Question

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Culture can greatly impact how information systems are implemented and used in a business. For example, if a company has a culture that values collaboration and teamwork, they may implement information systems that facilitate communication and collaboration between employees. On the other hand, if a company has a culture that values individual autonomy, they may not see the same benefits from such systems. Therefore, understanding a company's culture is important when designing information systems solutions to ensure they are effective and well-received by employees.

The Culture of UPS Places Service to the Customer Among